Payment history
All your payments are recorded.
Where to see them
In your account menu → History: date, plan, period, amount, payment method and status (pending, completed, declined).
Receipts
Every completed payment is emailed to you. If you need a document from the payment provider (Bold, dLocal or PayPal), you'll find it in the email they send you.
If a payment shows as pending
That's normal for a few minutes with PSE or bank transfer. If it's still pending after an hour, write to us with the payment reference.
If something is not clear, write to us and we will help. Contact support
In your dashboard you can also ask the AI assistant (the "?" button).