Withdraw the money you've collected
What you collect stays in your balance, and you move it to your bank account whenever you want.
When it becomes available
- PSE payments: after 2 hours.
- Card or other payment methods: after 4 days.
That window covers possible reversals.
Request a withdrawal
- Under Get paid with my vCard tap Withdraw.
- Enter the amount (up to your available balance) and confirm the destination account, which must be in your name.
- We process it and email you when it's in your account.
Cancellations and chargebacks
If a payment is reversed, it's deducted from your balance. If there are several within a short time, the pending balance may be held while we review.
If something is not clear, write to us and we will help. Contact support
In your dashboard you can also ask the AI assistant (the "?" button).